Pack And Send
Reviews and Complaints
Worst customer experience and damaged item
Worst service
You should read the review before using a service.
Don't waste you time and money with those incompetent jokers.
There are just middle men and are unable to control the ins and outs of the delivery. You will be more likely to get your delivery 2-3 weeks after they picked it up and they will make stupid excuses and try to take you for a fool. A clear example of a lack of accountability and professionalism. Pay a bite more and get decent organism who will track and ensure good service. Cheap service means cheap work.
At the end it costed me as much as a more expensive company because I had to take time off to retrieve the parcels. The guys who run the place don't a dam thought of their customers. Just sweet when you have to pay and after they show you their finger.
Dont use Pack and Send to send to NZ
- Customer service
Preferred solution: Let the company propose a solution
Worst ever. How is Pack & Send in Springwood still in "business"????
Pack And Send Delivery Service Review
Items missing
GO WITH A DIFFERENT SHIPPING COMPANY
- Customer service
- Lack of knwoledge
- No customer hospitality
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Verified Reviewer | Melbourne, VictoriaTerrible Customer Service
Preferred solution: Full refund
Exorbitant cost of sending a very small parcel from Brisbane to Melbourne.
Pack and Send Albany... 24 hour delivery? More like 4 days and not delivered
Missing Mobile phone from a sealed box
Pack & Send forgot to pack before they sent
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same for me as well from Pack and Send Cairns QLD, very poor service , delayed shipment, received damaged goods and denied insurance as well...these guys in cairns have no experience for international shipments, will never try again... they are damaging Pack and Send international goodwill
absolutely right, i had exactly the same experience, i wish if i ever checked their reviews before i use them